instal the new for windows Adobe Acrobat Pro DC 2023.003.20269

I have also reset my computer to factory settings and reinstalled everything, and it still occurs. Windows version: Windows 10 Pro, 22H2 Name and version of other software in use when reproducing the issue:Īdobe Acrobat Pro, Continuous Release, Version 2023.003.20269 64-bit (both new and old Acrobat 64-bit and 32-bit still make this issue happen)ĬommonLook PDF Version 5.13 64-bit Other information about your system: Other questions Does the issue still occur after restarting your computer? Before then, I was running the most update version.

NVDA installed/portable/running from source:Ģ023.2beta3 (2023.8) – though this also happened before I installed the beta version on Saturday. NVDA Log - Adobe Crash.pdf System configuration: PC, Windows 10 Pro, 22H2, OS build 19045.3324, Experience: Windows Feature Experience Pack 1000.19041.1000.0. NVDA logs, crash dumps and other attachments: NVDA should skip the first (blank) cell of the table and read the whole thing as I arrow through it instead of making Acrobat force-quit.

However, when CommonLook is uninstalled or otherwise unavailable for use as a PlugIn on Acrobat, this issue no longer happens. The NVDA log for the crash says, “The remote procedure call failed”. The end of the Adobe Error Reports says, “ERROR_HB_UNABLE_TO_LOAD_DLL”. When NVDA reaches blank table cell, it reads the location of the cell ('Table with 6 columns, 4 rows, row 1, column 1'), and then Adobe force-quits.

As an FYI, I've asked 3 people to look at the same document this is happening on, and none of them could replicate the issue.

Open a PDF with empty table cells (necessary for making the table 'regular') in Adobe Pro DC.

Install CommonLook (Adobe remediation plugin).

Instal the new for windows Adobe Acrobat Pro DC 2023.003.20269